
Some Basic FAQs Are As Follows
Q 1. Are the chocolates vegetarian?
Ans. Yes, our chocolates are 100% vegetarian.
Q 2. What is the ‘shelf-life’?
Ans. We place a best before date of 12 months on our products.
Q 3. Can you print on milk or dark chocolate?
Ans. Unfortunately, these are not options at the moment. We can only print on white chocolate.
Q 4. Can I have more than one design?
Ans. Yes you can. If you require more please ask for a quote.
Q 5. Can you design the artwork?
Ans. No
Q 6. Which colors work best?
Ans. Strong, vibrant colors work very well. Pale, pastel colors do not tend to work so well. If in doubt send us the image, we are happy to make samples before you commit.
Q 7. What is the best way to store chocolates?
Ans. Chocolates should be stored in a dry and hygienic place in temperatures less than 25 degrees Celsius. In winter they can be safely kept indoors. During summer it is better to keep them in an air-conditioned room. They do not require refrigeration. Refrigeration may sometimes cause problems. It is advisable to avoid direct sunlight in all seasons.
Q 8. What is your average lead time?
Ans. 7 – 10 Working days for most orders. Very large orders (above 2000 boxes) will require longer.
Q 9. How are the chocolates packed?
Ans. The chocolate boxes are packed properly in insulated thermocol box. During summers or high temperatures, we add cooling gel packs in the box.
Q 10. What ingredients do you use in your dark chocolate?
We use only high-quality, minimally processed ingredients—primarily cacao, organic cane sugar (or sweeteners like coconut sugar), and natural infusions like sea salt or spices. All of our products are free from artificial flavors, preservatives, and emulsifiers.
Q 11. Is your chocolate vegan and gluten-free?
Yes! All of our dark chocolate bars are 100% vegan and gluten-free. We believe in keeping our recipes clean and inclusive for a wide range of dietary needs.
Q 12. Where do you source your cacao?
We partner with small farms and cooperatives across Latin America and West Africa that practice ethical and sustainable farming. Our cacao is fairly traded and supports responsible growing communities.
Q 13. What’s the shelf life of your chocolate?
Our chocolate bars typically have a shelf life of 12–18 months when stored in a cool, dry place away from direct sunlight.
Q 14. Do you offer international shipping?
Yes, we ship worldwide! Shipping rates and times vary depending on your location and will be calculated at checkout.
Q 15. Can I order wholesale or corporate gifts?
Absolutely! We offer custom solutions for wholesale orders, events, and corporate gifting. Please reach out through our Contact page for details.
